I’m assuming this is related to a pending event, that’s where the refresh button is inside the TD portal. If it isn’t working, give me the event ID, name and member ID.
TDs and affiliates should also have a ‘Sync Membership to MUIR’ tab on their member dashboard and can enter up to 5 IDs there. (Players who are not TDs can only sync their own member record via their member dashboard.)
Here’s what the refresh icon looks like (blown up, ignore checkerboard background)
